1. Who we are

CowinLink Limited develops and supplies wireless-charging products and OEM/ODM solutions. Our operating contact address is 2/F, Building B, No. 7 Yuzhan 2nd Road, Dashuitian Industrial Park, Guanlan Street, Longhua District, Shenzhen 518110, China. Privacy enquiries may be sent to info@mail.cowinlink.com.

2. Information we collect

Depending on how you use the site, we may collect your name, company, job title, email address, telephone or messaging details, country, project requirements, correspondence, uploaded files, account or order information, and any other information you choose to provide. Our systems may also receive IP address, browser and device information, referring page, pages viewed, timestamps, cookie identifiers, and basic security logs.

3. How we use information

• Respond to enquiries and prepare technical or commercial quotations.
• Provide samples, products, account services, and after-sales support.
• Operate, secure, troubleshoot, and improve the website.
• Measure site performance and marketing effectiveness where permitted.
• Meet legal, accounting, export-control, and fraud-prevention obligations.

4. Legal grounds

Where applicable law requires a legal basis, we process information to take steps at your request or perform a contract, to comply with legal obligations, for legitimate interests such as responding to business enquiries and securing our services, or with your consent. You may withdraw consent for future processing at any time.

5. Cookies and third-party services

We use necessary cookies for site operation and security. With consent where required, analytics or marketing tools may measure visits and campaign performance. The site may link to services such as LinkedIn, WhatsApp, YouTube, Google services, and payment or delivery providers. Those services process information under their own privacy policies. You can manage non-essential cookies through the consent control shown on the site or through your browser settings.

6. Sharing and international transfers

We may share information with hosting, website, analytics, communications, logistics, payment, professional-adviser, and manufacturing service providers only as needed for the purposes above. Information may be processed in countries other than your own. Where required, we use contractual or other appropriate safeguards for such transfers. We do not sell personal information.

7. Retention

We keep enquiry and quotation records for as long as reasonably necessary to follow up the project and maintain business records. Contract, transaction, tax, warranty, and compliance records may be kept for the period required by applicable law. Technical logs and analytics data are retained for shorter operational periods where practical. We delete or anonymize information when it is no longer needed.

8. Your choices and rights

Depending on your location, you may request access, correction, deletion, restriction, portability, or objection to certain processing. You may also opt out of marketing messages. Send a request to info@mail.cowinlink.com; we may need to verify your identity. You may have the right to complain to your local data-protection authority.

9. Security and children

We use reasonable administrative and technical measures designed to protect information, but no internet transmission is completely secure. Our business website is not directed to children, and we do not knowingly collect personal information from children.

10. Changes and contact

We may update this policy when our practices or legal requirements change. The date above identifies the latest revision. Questions or requests can be sent to info@mail.cowinlink.com or through our contact page.